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Case Studies

Rapid intervention prevents costly downtime

Introduction

We were approached by an existing engineering client based in the north east of England to investigate the possibility of supplying pre-made stainless steel tube assemblies.

 

The Problem

Our client had been using flexible hose assemblies within their engineering works, however due to the application, the assemblies were starting to fail on a regular basis.

This was leading to production being halted which in turn was affecting downtime costs and project lead times.
Our client approached us to identify a solution to the problem.

The Solution

Following an initial project meeting and to ensure uninterrupted production for our client, we identified a temporary solution within 24 hours so no downtime was incurred.

A site survey was then carried out, followed by the production of detailed drawings which were quickly approved by our client.

We identified a long term solution of offering pre-made 316 stainless steel pipe spools which were manufactured and
delivered to our client within 14 days of the initial enquiry.

 

Summary

Following our rapid intervention and solution to the ongoing hose failure, our client was successfully able to
resume production in the knowledge the hose assemblies would not fail and no downtime would be incurred.

 

“We were delighted to help our client with such an urgent and potentially costly problem.  We’re not here to simply supply or source products, our technicians and engineers are experts at sourcing problems and identifying solutions which have major beneficial impacts to our clients. .”

Don Fenwick – HOS managing director

 

For information on how we could help your business, visit our services page https://hos.co.uk/hos20/services/ or contact us at hos@hos.co.uk

What Our Clients Say

We have worked with HOS for many years from small subsea cable ploughs to large J lay pipe installation towers, they are always willing to go above and beyond to meet our requirements & are experienced, friendly and willing to do what they can to help.

Lead Engineer – Multi National Maritime Solutions Provider

HOS offer a prompt supply service, along with technical assistance, quality is always at a high standard, we have developed an extremely good working relationship which we hope to continue to build on for future requirements.

Production Manager – National Engineering Company

We would highly recommend HOS, we receive excellent customer service, quick delivery and great product quality.

Administration & Marketing Manager – Engineering Solutions Provider

96 x 4SH hose assemblies – measured, tagged, pressure tested, flushed, installed and certified within 7-day window, Wow!

Ship Superintendent – Oil Rig Support Vessel