Introduction
Our long-standing client is a UK based market leader in subsea cable installation and maintenance solutions to the telecoms and oil & gas industries.
The Problem
We were contacted due to a reported fault on a hydraulic system which was resulting in not lifting an intended 45 tonne load.
The problem was causing downtime for our client resulting in a loss of production and increased costs.
The Solution
Due to the urgent nature of the problem, we despatched a hydraulic design engineer and hydraulic engineer to the
site within hours of the initial reported problem.
Our engineers successfully diagnosed the fault with new flow dividers specified, assembled supplied and installed
complete with an installation kit.
The problem was resolved within days of the initial reported fault.
Summary
The rapid intervention of our design and hydraulic engineers ensured a quick response not only to identifying the problem but to also supply and install replacement parts.
This enabled our client to resume their work ensuring minimum downtime and reduced disruption to their work
capabilities.
“Once again, our engineers were quick to respond to an emergency fault on a hydraulic system, within days of the initial fault being reported, we had successfully diagnosed, supplied and installed the replacement parts. Great work once again for a long-standing client.”
Paul Taylor – HOS Director
For information on how we could help your business, visit our services page https://hos.co.uk/hos20/services/ or contact us at hos@hos.co.uk