Introduction
We were approached by a company new to ourselves, based in the UK, they deliver oil & gas management projects for clients across the world.
The Problem
The company were finding it difficult to identify and specify a suitable material for their latest project. The problem was causing a delay to the project which could eventually cause downtime and a delay in final delivery dates.
They approached HOS in the hope that our technical and engineering teams could identify and source a solution to the problem.
The Solution
After investigating the specifications and applications, due to the working pressure, temperature and high level of
material certification required, our technical team quickly identified that exotic seamless hydraulic tubing was
required for the application.
Due to the ongoing urgent nature of the enquiry, our sales team quickly raised a proposal which was accepted by the
customer. The tubing was ordered and delivered to our client with full material documentation pack.
Summary
Our rapid identification of the material and feedback to our client ensured no disruption in the supply chain or delay in the project. Our client was delighted with the results.
“With many years of experience within the fluid power industry, our technicians are always on hand to provide advice or identify material requirements. We’re delighted we have been able to assist a new client and ensure that the end-user experienced no disruption in their project or supply.”
Don Fenwick – HOS managing director
For information on how we could help your business, visit our services page https://hos.co.uk/hos20/services/ or contact us at hos@hos.co.uk