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HOS React to Emergency Requirements During Covid-19

With many businesses temporarily closing their doors during the Covid-19 pandemic, HOS quickly adapted the business to ensure staff could continue to work either remotely or within safe working practices to enable us to continue our supply and emergency call-out service to our clients.

 

Supplying hydraulic hose, fittings, instrumentation and pipeline materials to businesses across the UK and worldwide we were determined the service, quality and dedication our clients have come to expect from ourselves would continue.

 

During the last 4-5 months we have seen an increase in clients looking for emergency assistance and we were delighted we could help on each occasion, a selection of recent successful projects were:

• A successful delivery of a Yuken valve which was delivered within 4 hours of receipt of initial enquiry.

• We received an out of hours call from a project manager looking to source Parker fittings for delivery to a vessel which was waiting to leave port – we were delighted to fulfil the order and have the parts delivered to site within hours of the initial call.

• An emergency enquiry for hydraulic hose was received by a current client, also during the lockdown situation, we were delighted to be able to supply the 4SH hose which was assembled, measured, tagged pressure tested, flushed and installed, this also came with full certification all within a 7 day window.

 

Having operated an emergency service for many years, we’re no stranger to being able to react to our clients requirements in a hurry, with over 30 years history, we have strong supplier relations and this has been enhanced during the pandemic – this has ensured we can still react quickly to our clients needs whilst still providing quality and full traceability on our product supply.

For more information on our emergency call out service please visit our website: or call us on 0191 549 7335.

What Our Clients Say

We have worked with HOS for many years from small subsea cable ploughs to large J lay pipe installation towers, they are always willing to go above and beyond to meet our requirements & are experienced, friendly and willing to do what they can to help.

Lead Engineer – Multi National Maritime Solutions Provider

HOS offer a prompt supply service, along with technical assistance, quality is always at a high standard, we have developed an extremely good working relationship which we hope to continue to build on for future requirements.

Production Manager – National Engineering Company

We would highly recommend HOS, we receive excellent customer service, quick delivery and great product quality.

Administration & Marketing Manager – Engineering Solutions Provider

96 x 4SH hose assemblies – measured, tagged, pressure tested, flushed, installed and certified within 7-day window, Wow!

Ship Superintendent – Oil Rig Support Vessel